Ebel Quarries

Customer Survey

Please provide an answer to every question.

PRODUCT:
1) How did you hear about our company/product?
Media
Referral
Phone directory
Trade show
Other
2) How do you feel about our products in general?
Above average
Average
Below Average
3) Was the product quality what you expected?
Yes
No
4) Was the product you were looking for available?

If no - desired product
Yes
No

5) Did you find the grading of the product confusing?
Yes
No
6) Why did you choose Ebel Natural Stone?
Appearance
Durability
Both of above
7) Would you recommend Ebel Quarries Inc. and Ebel Natural Stone Products to your friends, relatives and colleagues?
Yes
Possibly
Not at all
CUSTOMER SATISFACTION:
1) Did you call the office for information?
Yes
No
  If yes, did you get the information that you were looking for?
Yes
No
2) If you attended our showroom, were our sales people knowledgeable and helpful?
Yes
No
Did not attend showroom
WEBSITE FEEDBACK:
1) Did you make a web inquiry?
Yes
No
 
If yes, did you receive a prompt response to your web inquiry?
Yes
No
2) Did our site provide the information you were looking for?
Yes
No
3) Was the site easy to browse/navigate?
Yes
No
4) Is there anything that can be done differently to improve the site?
Yes
No
  If yes, please provide suggestions below.
 
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5) Please enter any additional comments you would like to share with us?
 
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